The PGO Terms and Conditions

The PGO is a special, limited-time offer from OK Go. The offering and sales page is available at https://pgo.okgo.net and nowhere else. The PGO Offering consists of a number of base levels, along with products that may be added on to each level. Actual finished products may differ in appearance from the ones pictured. The package is described in full at https://pgo.okgo.net.

The PGO is NOT a recurring subscription. It's a one-time payment to become a member of the PGO for this year. Any past or future PGO offerings must be purchased separately, if still available.

How to contact the PGO

PGO is run by OK Go. Customer support for the PGO can be reached at pgo@okgo.net.

PGO Pricing

All prices are as shown on https://pgo.okgo.net. In order to view pricing, you must create a valid order by filling out all the listed, required fields. Once these fields are filled out you will be able to review a line by line price listing for your order before submitting payment.

There are rules governing the combination of products that can be purchased with a PGO membership, so the full pricing can only be seen by filling out the order form at https://pgo.okgo.net. Nevertheless, a partial pricing list follows:

  1. Producers Guild of OK Go Production Assistant - $99.00
  2. Producers Guild of OK Go Production Assistant (Digital Only) - $99.00
  3. Producers Guild of OK Go Associate Producer - $250.00
  4. Producers Guild of OK Go Associate Producer (Digital Only) - $250.00
  5. Producers Guild of OK Go Executive Producer - $750.00
  6. Producers Guild of OK Go Executive Producer (Digital Only) - $750.00
  7. Producers Guild of OK Go Production Assistant T-shirt (Add-on) - $30.00
  8. OK Go's new album on CD - $15.00
  9. OK Go's new 2xLP album black vinyl - $40.00
  10. OK Go and Appendices 2xLP black vinyl - $40.00
  11. The handbell recordings on 7-inch black vinyl - $15.00
  12. Series of 3x 7" singles black vinyl - $50.00
  13. International Shipping Surcharge - $65.00
  14. Add-on Product Shipping Surcharge - $5.00

Refund and cancellation policy

All sales are 100% final. Membership is not refundable or transferable. Only one membership per individual. For US members, shipping and handling for is included in your membership. Orders that include add-on items incur a small additional shipping charge. Because of customs, VAT, and international shipping, international orders must include additional charges.

Privacy and personally identifiable information policies

The PGO must collect certain information in order to deliver the PGO offering to its members. PGO also collects information regarding IP address and browser configuration for troubleshooting and aggregated statistics. A summary of the data we collect is include in the section below.

Your data is stored in an SQL database connected to a custom web application, running on a server provided by Linode, set up for the express purpose of serving the PGO offering over the years. The server packages order information into reports, which are downloaded and used by OK Go, its management and its contractors, for order fulfillment. The PGO does not share your information outside of OK Go, its management, and its contractors. PGO members will receive emails from OK Go after signing up for PGO.

PGO uses Braintree to process all payments. Braintree is a payment provider that we integrate with in both the web browser and on our servers. PGO collects information about each payment that is made, but never stores your sensitive payment data.

PGO uses Braintree's "Hosted Fields" implementation. This ensures that PGO never stores or touches your payment data. All processing and storage of your full credit card number is done by Braintree or Paypal (through Braintree).

Summary of data collected

Orders

Customers

Payments

Cookies, Javascript and Third Parties

Cookies are required for The PGO website to function. Cookies are small pieces of textual data transmitted to your web browser, which are sent on each web request made by your browser. These cookies identify your session to our web service and allow us to complete your transaction. Our payment processors, Braintree and Paypal (above) also use cookies to identify your session.

Javascript is program code that is executed by your browser to provide interactive features, issue web requests, and render the The PGO website. We use javascript code libraries provided by our payment processors in order to offer the product as well as open source javascript code to render the page and provide interactivity.

The PGO website loads a Google "tag" as well as a Meta "pixel". Google tags and Meta pixels are pieces of javascript code which are loaded on each page of The PGO website. This code allows for OK Go and its management to track the effectiveness of their campaigns to publicize this promotion, which is done through a combination of javascript, cookie storage and other web browser features. The Meta Pixel is governed by the Meta Privacy Policy, which can be found at https://www.facebook.com/privacy/policy/. Google tag is governed by the Google privacy policy, which can be found at https://policies.google.com/privacy.